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Government Agencies Reduce Costs and Transform Citizen Service With Pegasystems

Wed, 23 May 2012 06:00:00 -0700
CAMBRIDGE, MA-- - Pegasystems Inc. , the leader in Business Process Management and software for customer centricity, today announced two new solutions that enable government agencies to more rapidly modernize ...
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CommVault Expands Worldwide Customer Support Capabilities in Asia Pacific and Latin America

Wed, 16 May 2012 05:30:00 -0700
OCEANPORT, N.J., May 16, 2012 /PRNewswire/ -- CommVault (CVLT)News FactsCommVault is expanding the reach of its customer service operations delivering fully integrated, global technical support ...
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Nexsan Increases Customer And Partner Service Levels With New Facilities And Enhanced Support Infrastructure

Tue, 22 May 2012 08:56:33 -0700
Nexsan, a leading independent provider of disk-based data storage systems, today announced service and support enhancements for its base of more than 10,000 SAN, NAS and Hybrid Storage system customers worldwide.
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SciQuest Names Customer Service and Operations Management Leader Teresa B. Jamison to Vice President, Customer ...

Tue, 22 May 2012 06:00:00 -0700
SciQuest, Inc., a provider of on-demand source-to-settle solutions, today announced the appointment of Teresa B. Jamison to vice president, customer operations. Jamison brings more than 23 years of experience and proven success in customer service and training and operations management at leading healthcare IT organizations to SciQuest.
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APAC Customer Services Expands in Panama

Wed, 23 May 2012 12:27:00 -0700
BANNOCKBURN, IL-- - APAC Customer Services, Inc. announced the opening of a new, state of the art contact center in Panama. The new site commenced operations on May 17th. The opening included a gala event ...
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Moxie Software Announces New Functionality Designed for Highly Regulated Industries

Wed, 23 May 2012 04:11:00 -0700
Moxie Software, Inc., the leading provider of customer-centric enterprise social software, today announced enhanced functionality for its Spaces by Moxie™ suite that enables companies in highly regulated industries to expand customer service beyond traditional contact centers.
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WowWe Named As Finalist In 2012 American Business Awards(SM)

Tue, 22 May 2012 05:05:00 -0700
THE WOODLANDS, Texas, May 22, 2012 /PRNewswire/ -- WowWe was named a Finalist today in the Customer Service Department of the Year category in The 2012 American Business Awards, and will ultimately be ...
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The Rainmaker Group Expands Sales and Customer Service Teams

Wed, 23 May 2012 03:04:17 -0700
Building Teams to Further Deliver Unmatched Service, Implementation and Pricing StrategiesATLANTA, GA (PRWEB) May 23, 2012 The Rainmaker Group, the leading provider of revenue management and profit optimization solutions to the multifamily housing and gaming/hospitality industries, announces the addition of three new team members to various positions within the company’s LRO™ software sales and ...
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Software AG: New business solutions support rapid introduction of innovative business models within organizations

Wed, 23 May 2012 07:03:00 -0700
Software AG is now offering innovative business solutions for different business scenarios, tailored to the needs of customers. Business solutions go beyond products to give not only the technology, but also the methodologies to jump start business process optimization initiatives, no matter how large or small.
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PlumChoice Awarded Patent for Unique Search Method to Enhance Customer Experience

Tue, 22 May 2012 05:00:00 -0700
BILLERICA, Mass., May 22, 2012 /PRNewswire/ --  PlumChoice® , Inc., an innovator in the technology service solutions sector, today announced that the company was awarded a patent for inventing an innovative ...
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